Why We Still Get Support Calls After Integration—and Why That’s a Good Thing
At Crackerjack-IT, support doesn’t end at go-live. Discover why post-integration EDI and API support is not only expected—but essential—for long-term success.… Read More
The Human Factor in EDI: Why We Don’t Rely on Ticketing Systems
When EDI breaks, ticketing systems don’t cut it. At Crackerjack-IT, we prioritize the human factor in EDI by offering live, U.S.-based expert support—no scripts, no offshoring, and no delays. Here’s why that makes all the difference.… Read More
What to Ask Before Signing an EDI Contract with an EDI Service Provider
Before signing any EDI contract, it’s crucial to ask the tough questions most vendors hope you skip. From hidden fees to who actually owns your integration logic, this guide reveals what to uncover before committing—and how Crackerjack-IT does things differently.… Read More
Why One-Size-Fits-All EDI Doesn’t Work (And What to Do Instead)
Out-of-the-box EDI platforms like SPS Commerce and TrueCommerce are built for scalability, not specificity. Discover how Crackerjack-IT delivers tailored EDI integrations that save time, reduce errors, and grow with your business.… Read More
Your ERP Isn’t Talking to Your Website. Here’s How API Integration Fixes It.
Is your ERP stuck in a silo, unable to sync with your website? API integration breaks down the wall—enabling real-time updates, accurate data, and better customer experiences. Here’s how Crackerjack-IT makes it happen.… Read More
How Apparel Companies Are Automating Wholesale and Retail Orders with EDI + API
Apparel companies are combining EDI and API technologies to streamline wholesale and retail order processing—reducing errors, improving speed, and driving scalability.… Read More
What Happens After Your Go-Live Date? Why Support Matters in EDI/API Integrations
Your EDI/API integration went live — now what? This blog explains why post-go-live support is essential to avoid errors, chargebacks, and downtime, ensuring your system keeps running smoothly.… Read More
How Custom APIs Bridge the Gap Between Shopify, 3PLs, and Your ERP
Connecting Shopify, 3PLs, and your ERP can be messy — unless you use custom APIs. This blog explains how tailored integrations create seamless workflows that help eCommerce businesses scale smoothly.… Read More
The True Cost of Offshoring Your EDI/API Integration and How We Do it Differently
Offshoring your EDI or API integration might seem cheaper — but hidden costs, delays, and risks add up fast. This blog explains why a U.S.-based partner like Crackerjack-IT delivers better value and stronger results.… Read More
When Direct API Isn’t Enough: Why Businesses Still Need EDI for Supply Chain Integration
APIs are powerful, but they can’t replace EDI when it comes to supply chain integration. This blog explains why businesses still need EDI to stay compliant, connected, and competitive.… Read More