case study

Streamlining Sweet Success: How Waggoner Chocolates Transformed Operations with OrderIQ

Waggoner Chocolates, a leader in premium confectionery with over 100 varieties of chocolates, faced operational challenges that slowed their processes and risked customer satisfaction. From a labor-intensive 47-step order processing system to manual shipping adjustments for weather-sensitive deliveries, inefficiencies hindered their ability to scale.

Enter OrderIQ, a tailored automation solution that revolutionized their operations. With automated shipping logic, integrated packing and shipping systems, and a streamlined workflow, Waggoner Chocolates reduced their complex process to just three steps. The result? Faster processing, improved accuracy, and a superior customer experience.

This case study explores how automation transformed Waggoner Chocolates, empowering them to deliver sweetness worldwide with unmatched efficiency and reliability.… Read More